Support Center — CosmicLinks
Have a question about a constellation, a display issue, or feedback for CosmicLinks? Browse our quick troubleshooting guides below or reach out to us directly.
✉ Contact the CosmicLinks Team
We personally answer every player inquiry (in English, French, or Spanish). For faster troubleshooting, please mention your device model and iOS or Android version.
⏱ Typical response time: within 24 to 48 business hours🔧 Quick Troubleshooting Guides
🚀 Launch or Audio Issues
If the game does not start or ambient music is silent: check that your iPhone/Android hardware Mute switch is off and that Sound Effects / Music are enabled inside the in-game Settings menu (gear icon at the top right). Force-close and relaunch the app if needed.
💾 Save Data & Progression (545 Levels)
CosmicLinks automatically saves your progress locally on your device after every connected path and completed level. Please note: because the game stores zero data on remote servers, uninstalling the app or clearing app storage will reset your progress.
📱 Display, Celestial Vault & Compatibility
The circular Celestial Vault chart supports smooth touch panning and zooming. On older devices or if you prefer calmer visuals, enable the 'Reduce Motion' toggle inside the in-game Settings menu.
🛍️ In-Game Hints & Purchases
In CosmicLinks v1.0, all 545 levels and in-game hints (lightbulb button 💡) are completely free. Should future updates introduce optional paid expansions, a 'Restore Purchases' button will be provided in Settings.
❓ Frequently Asked Questions (CosmicLinks FAQ)
You can switch freely between the Northern and Southern hemispheres at any time inside the Celestial Vault screen using the 'North / South' toggle buttons above the sky chart.
Deep-Sky Explorations unlock automatically as you reach major campaign milestones (Levels 50, 150, 250, 350, and 450). Each celestial object features a 4-stage puzzle sequence.
No. CosmicLinks is 100% offline-first. You can solve star puzzles and browse the 88-constellation atlas on a plane, commuting, or out stargazing.
It is a special local prestige distinction awarded to players who complete all 545 levels across the 88 constellations.